Erasmus+Erasmus+ Training

Erasmus+ E-Learning Tool

Intercultural Mediation as a Tool for Integration and Social Inclusion of Young (Vulnerable) People


24-26 February 2021 | online, Germany

Through this online training you will learn how to actively intervene in social dialogue and promote positive interaction. You will be trained on how to be a good Mediator, the power of Intercultural Mediation, culture and conflict.

Free Training Course: Intercultural Mediation as a Tool for Integration and Social Inclusion of Young (Vulnerable) People


Are a youth worker, an adult trainer or a community educator with or without migrant background and is your aim:

  • To enhance your training capacity in order to support the inclusion of local and migrant/refugee youth?
  • To be empowered and equipped with skills and knowledge in order to become a young mediator who reaches out young people at risk of marginalisation and radicalisation and acts as a multiplier of inclusion?
  • To learn how to use intercultural mediation as a tool for integration and social inclusion by intervening actively in the social dialogue and by promoting a positive interaction based on active and effective listening?
  •  To build your own self-confidence to work in blended learning environments?

Jugend- & Kulturprojekt e.V., a non-profit association that designs and implements educational activities based on non-formal learning methods, digital tools and online learning, gives you the opportunity within the framework of “PRIORITY- Promoting Open and Resilient Societies for Youth” Erasmus+ project, to take part in the free online training course entitled “Intercultural Mediation as a Tool for Integration and Social Inclusion of Young People”.

Training Course’s Topics

During this free 3-day online training workshop, which is provided in English and is based on the learning by doing training method, the following topics will be covered:

Module 1: How to be a good Mediator: non-formal education and the difference between formal and non-formal education. The role of a youth worker in social integration and inclusion. Qualities and competences a mediator should possess in the 21st century in order to support and promote inclusion and social integration successfully.

Module 2: The power of Intercultural Mediation: the meaning of intercultural mediation and its importance in preventing marginalisation and radicalisation of young people. Role-playing as a tool for inclusion.

Module 3: Culture and Conflict: the meaning of interculturality and of cultural shock, developing intercultural sensitivity in six steps, enhancing intercultural competences, obstacles to intercultural communication, using positive intercultural approaches by knowing the main sensitive areas and values and by reducing the impact of negative stereotypes.

Furthermore, participants will have access to additional learning resources through the website of PRIORITY’s project, that will support their deeper knowledge on the above-mentioned topics.


Training Course’s Schedule

The training course has a duration of 12 hours and will be implemented in three consecutive days.  From 24-26 February 2021, From 18:00-21:15 CET (including a 15-minute break)

Training Course’s Delivery Method: The working language of the workshop will be English. The training will be delivered through a series of practical workshops, where group discussion, practical assignments and role-play activities will be delivered to ensure that each participant completes the training course acquiring enough confidence and experience in order to support and foster the integration and social inclusion of the young people at risk of marginalisation and radicalisation.

The training course will be implemented online, by using Zoom platform.

Registration is required in order to ensure your participation.

Certification: After completing the Online Training Course successfully, you are going to receive a Certification of Completion and an Open Badge that recognises and validates your skills as a Youth Mediator.

Registration: For further information, please contact the Training Course’s Trainer, Mrs Dimitra Zervaki:

Trainer: Dimitra Zervaki, EMBA, PMP, TTT, Dimitra Zervaki is the Senior Programme Manager of Jugend- & Kulturprojekt e.V. since May 2019.  She is responsible for the management and coordination of all European and international projects of JKPeV. She is a Certified Project Manager (Project Management Professional-PMP), as well as Trainer (Train the Trainer Certification) and Trainer for Adults of Non-formal Education (EOPPEP).  She holds a Bachelor’s in the Science of Agriculture and a Master’s in Business Administration (Executive MBA). She has more than 20 years of professional experience in educational material development and facilitation of Vocational Education & Adult Training Courses in the fields of Business Administration, Business Development, Soft/Social Skills Development, Agri-Entrepreneurship and in the field of Information Technology, Digital Marketing and Train the Trainers using also e-learning environments. She has taken part in national and international congresses, workshops, events as speaker/trainer and as a part of the organizing committee.

Application deadline (24h UTC): 6 February 2021

Date of selection: 9 February 2021

This E-learning is

for 20 participants

from Erasmus+: Youth in Action Programme countries , Partner Countries Neighbouring the EU 

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